Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Site or any features, content, or functionality offered on or through the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Chuy's ("Company," "we," "us," or "our").

If you are using the Site on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization or entity to these Terms. In that case, "you" and "your" will refer to that organization or entity.

You must be at least eighteen (18) years of age to use this Site and our Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years old, or, if you are between the ages of 13 and 17, that you have obtained verifiable parental or guardian consent to use this Site. We do not knowingly collect information from children under 13 years of age in violation of the Children's Online Privacy Protection Act ("COPPA").

We reserve the right to modify, update, or replace these Terms at any time, and your continued use of the Site following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.

2. Description of Services

Chuy's is a food-related business operating within the United States. Through the Site mexican-chuys.click, the Company offers the following services:

• Online access to our menu, including food and beverage offerings, descriptions, and pricing information;
• Online ordering for pickup, delivery, or dine-in reservations, where applicable;
• Information about our restaurant locations, hours of operation, and contact details;
• Promotional offers, loyalty programs, and special event information;
• Customer support and feedback mechanisms;
• Any other services or features that may be introduced from time to time.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Certain features of the Services may require registration, account creation, or the provision of personal information. By using such features, you agree to provide accurate, current, and complete information as required. The Company does not guarantee the availability of any particular menu item, promotion, or service offering at any given time.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a condition of your use of the Site and Services, you agree to:

• Provide accurate, truthful, and complete information when creating an account, placing an order, or communicating with us;
• Maintain the confidentiality and security of your account credentials, including your username and password;
• Promptly notify us of any unauthorized access to your account or any other breach of security;
• Use the Site and Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Site and Services;
• Respect the intellectual property rights of the Company and third parties;
• Conduct yourself in a respectful and professional manner when interacting with our staff, systems, or other users.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities in connection with your use of the Site or Services:

• Fraudulent Activities: Using the Site for any fraudulent, deceptive, or misleading purposes, including placing false or unauthorized orders;
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site;
• Data Scraping: Using automated software, bots, scrapers, crawlers, or similar tools to collect or extract data from the Site without our express written permission;
• Interference: Intentionally introducing viruses, trojans, worms, logic bombs, or other malicious or harmful material to our Site or systems;
• Impersonation: Impersonating any person or entity, including any employee, representative, or affiliate of the Company;
• Harassment: Harassing, threatening, abusing, or otherwise interfering with the rights of other users or Company personnel;
• Illegal Use: Using the Site for any illegal purpose, including but not limited to money laundering, fraud, or any activity that violates applicable law;
• Reverse Engineering: Attempting to decompile, disassemble, reverse engineer, or otherwise derive source code from any software used in connection with the Site;
• Commercial Exploitation: Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Site or Services for commercial purposes without our explicit written consent;
• False Reviews: Submitting false, misleading, defamatory, or fake reviews, ratings, or feedback about the Company or its Services;
• Violation of Third-Party Rights: Infringing upon the intellectual property, privacy, or other rights of third parties.

Any violation of these prohibitions may result in immediate termination of your access to the Site and Services, and may subject you to civil and/or criminal liability under applicable law.

4. Intellectual Property Rights

All content, materials, and information available on or through the Site, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, digital downloads, software, menu designs, trademarks, service marks, trade names, and the overall compilation and arrangement of the Site (collectively, "Company Content"), are the exclusive property of Chuy's or its licensors and are protected by applicable intellectual property laws, including without limitation the United States Copyright Act (17 U.S.C. § 101 et seq.), trademark law under the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable federal and state laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its content solely for your personal, non-commercial use in connection with your use of our Services. This license does not include the right to:

• Reproduce, modify, adapt, publish, or distribute any Company Content;
• Create derivative works based on the Site or Company Content;
• Publicly display, perform, or transmit any Company Content;
• Use any data mining, robots, or similar data gathering or extraction methods;
• Frame or use framing techniques to enclose any trademark, logo, or other proprietary information of the Company.

Any unauthorized use of Company Content terminates the license granted herein and may constitute an infringement of our intellectual property rights, subjecting you to legal liability. If you believe that your intellectual property rights have been infringed upon on our Site, please contact us at [email protected].

5. Online Ordering and Payment Terms

5.1 Order Placement

When you place an order through our Site, you represent that all information provided, including your name, contact details, delivery address, and payment information, is accurate, complete, and current. You authorize us to charge the payment method you provide for the total cost of your order, including applicable taxes, delivery fees, and service charges.

All orders placed through the Site are subject to availability. We reserve the right to refuse, modify, or cancel any order at our sole discretion, including if we suspect fraud, unauthorized use of payment methods, or if an item is unavailable.

5.2 Pricing and Taxes

All prices displayed on the Site are in United States Dollars (USD) and are subject to change without prior notice. Applicable sales taxes will be calculated at checkout based on your location and the applicable state and local tax rates. You are responsible for any taxes, duties, or other governmental assessments applicable to your purchases.

5.3 Payment Processing

Payments made through our Site are processed by third-party payment processors. By providing your payment information, you authorize us and our payment processors to charge your payment method for the amounts due. The Company does not store full payment card details on its servers. Your payment information is handled in accordance with Payment Card Industry Data Security Standards (PCI-DSS).

5.4 Refund and Cancellation Policy

If you are not satisfied with your order due to an error on our part, please contact us at [email protected] within a reasonable time of receiving your order. We will evaluate your concern on a case-by-case basis and may offer a replacement, credit, or refund at our sole discretion. We are not obligated to provide refunds for orders that were correctly prepared and delivered per your specifications.

6. Third-Party Links and Services

The Site may contain links to third-party websites, applications, services, or resources ("Third-Party Services") that are not owned or controlled by Chuy's. These links are provided for your convenience and informational purposes only. We have no control over the content, privacy policies, or practices of any Third-Party Services, and we do not endorse or make any representations about them.

We strongly encourage you to review the terms and privacy policies of any Third-Party Services you visit or use. Chuy's is not responsible or liable for any damages or losses caused by your access to or use of any Third-Party Services. Your interactions with Third-Party Services are solely between you and those third parties.

7. Disclaimers and "As-Is" Basis

8. Limitation of Liability

9. Food Safety and Allergen Disclaimer

Chuy's takes food safety and customer health seriously. However, our kitchen environments may handle common food allergens, including but not limited to nuts, dairy, gluten, shellfish, soy, and eggs. While we make every effort to minimize cross-contamination, we cannot guarantee that any menu item is completely free from allergens.

If you have a food allergy, food intolerance, or specific dietary requirement, we strongly encourage you to contact us directly at [email protected] prior to placing an order to discuss your needs. By proceeding with an order, you acknowledge that you have been advised of this potential risk and agree to assume responsibility for any adverse reactions related to allergen exposure.

10. Indemnification

You agree to defend, indemnify, and hold harmless Chuy's and its affiliates, licensors, service providers, employees, agents, officers, directors, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the Site or Services;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any rights of a third party, including intellectual property, privacy, or publicity rights;
• Any content or information you submit, post, or transmit through the Site;
• Your negligence or willful misconduct.

We reserve the right to assume exclusive control of the defense of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This indemnification obligation will survive these Terms and your use of the Site and Services.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which the Company operates, without regard to any choice of law or conflict of law provisions.

Subject to the Dispute Resolution section below, you agree that any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the federal or state courts of competent jurisdiction within the United States. You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

To the extent applicable, these Terms are also subject to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and other applicable federal consumer protection laws. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the California Business and Professions Code.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally. You agree to contact us at [email protected] to describe the nature of your dispute and the relief sought. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within this period, either party may proceed with formal dispute resolution as described below.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for claims that qualify for small claims court, and except as otherwise set forth herein, any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or the Services, or the breach, termination, or validity thereof, shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules (or Consumer Arbitration Rules, if applicable). The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitration shall take place in the United States. The arbitrator shall apply United States federal law and the applicable state law to the merits of any dispute. The arbitration shall be conducted on an individual basis and not as a class action, collective action, or representative proceeding.

12.3 Class Action Waiver

YOU AND CHUY'S EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If a court or arbitrator finds that this class action waiver is unenforceable, then the arbitration agreement shall be null and void with respect to such claim, and the parties agree to have that claim resolved in a court of competent jurisdiction.

12.4 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. Nothing in this section shall be construed to limit either party's right to seek such relief.

13. Term and Termination

These Terms of Service are effective beginning on the date you first access or use the Site and shall remain in full force and effect for as long as you continue to access or use the Site, unless earlier terminated in accordance with these Terms.

We reserve the right, in our sole discretion, to suspend or terminate your access to the Site and Services, without prior notice and without liability to you, for any reason, including but not limited to:

• Your breach of these Terms or any other applicable policy;
• Engaging in any prohibited activity described in Section 3 of these Terms;
• Conduct that we believe is harmful to other users, third parties, or the Company's business interests;
• Requests from law enforcement or government agencies;
• Extended inactivity of your account;
• Unforeseen technical or security issues.

Upon termination, your right to access and use the Site and Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation, provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

You may also terminate your use of the Site at any time by ceasing to access the Site and, if applicable, deleting your account. Please refer to our Privacy Policy for information regarding how we handle your personal data following termination.

14. Changes to Terms

We reserve the right to modify, amend, or update these Terms of Service at any time in our sole discretion. Any changes will be effective immediately upon posting the updated Terms on the Site, with a revised "Last Updated" date at the top of the page. In the event of material changes to these Terms, we may provide additional notice, such as a prominent notice on the Site or an email notification to registered users.

Your continued use of the Site or Services after the posting of revised Terms constitutes your acceptance of and agreement to the revised Terms. If you do not agree to the revised Terms, you must immediately discontinue use of the Site and Services. We encourage you to review these Terms periodically to stay informed of any updates or changes.

15. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law by a court or arbitrator of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be deemed severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of these Terms, which shall remain in full force and effect.

The failure of Chuy's to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision, nor shall it prevent us from enforcing such right or provision in the future. No waiver by Chuy's of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by Chuy's on the Site, constitute the entire agreement between you and Chuy's with respect to your use of the Site and Services. These Terms supersede all prior and contemporaneous agreements, representations, and understandings between you and Chuy's relating to the subject matter hereof, whether written or oral.

No amendment to or modification of these Terms shall be binding unless made in writing and signed by an authorized representative of Chuy's, except as otherwise provided herein with respect to changes to these Terms posted on the Site.

17. Force Majeure

Chuy's shall not be liable for any delay or failure in the performance of its obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, war, terrorism, civil unrest, labor disputes, power outages, internet service disruptions, or any other cause beyond our reasonable control ("Force Majeure Event"). In the event of a Force Majeure Event, we will make reasonable efforts to resume performance as soon as practicable.

18. Electronic Communications

By using the Site or Services, or by communicating with us via email or other electronic means, you consent to receiving electronic communications from Chuy's. You agree that all notices, disclosures, agreements, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing. You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in any such communication or by contacting us directly.

19. Accessibility

Chuy's is committed to ensuring that its Site is accessible to all users, including individuals with disabilities, in compliance with applicable accessibility standards and laws, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act, to the extent applicable. If you experience any difficulty accessing our Site or any of its features, please contact us at [email protected] so that we may assist you.

20. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to reach us for any reason related to your use of the Site or Services, please contact us using the information below:

These Terms of Service were last updated on May 28, 2026. By continuing to use the Site and Services after this date, you acknowledge and agree to be bound by these Terms as updated.